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Vetsource Support
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Prescriptions & Pharmacy Assistance

FAQs
Order & Shipping Support Prescriptions & Pharmacy Assistance Product & Safety Information Refunds General & Account Questions
Knowledge Base
Generic
  • Is Vetsource a licensed pharmacy?
  • How does Vetsource get approval for my pet's prescription medication?
  • Why is a prescription required for certain medications?
  • How can I purchase prescription items for my pet on Amazon?
  • Why was my order canceled?
  • My vet gave me a paper prescription. Can I use it to purchase a prescription item?
  • How do I know if my pet's prescription has been approved?
  • How do I know how many refills I have left or the expiration of my prescription?
  • How can I request a refill on a prescription?
  • Why has the price of an item in my Subscribe and Save order changed?
  • What should I do if my pet is experiencing side effects or an unexpected reaction?
  • Can I purchase medications for multiple pets or from multiple veterinarians at the same time?
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