Order & Shipping Support
- What should I do if my order hasn't arrived?
- How do I cancel my order?
- How can I change or update the address on my order?
- What should I do if my order arrives damaged or defective?
- What are your shipping policies?
- How long does shipping typically take?
- Do you ship internationally?
- Do you ship to PO boxes or APO/FPO addresses?
- How are temperature-sensitive items shipped?
- How do I ensure that my pet medication order will be approved by my veterinarian?