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  • What should I do if my order hasn't arrived?
  • How do I cancel my order?
  • How can I change or update the address on my order?
  • What should I do if my order arrives damaged or defective?
  • What are your shipping policies?
  • How long does shipping typically take?
  • Do you ship internationally?
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  • How do I ensure that my pet medication order will be approved by my veterinarian?
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Author Wayne H.

How do I ensure that my pet medication order will be approved by my veterinarian?

  • Contact your veterinary practice to confirm the exact medication they recommend for your pet.
  • Check the name and address used for shipping. This should match the name you gave your veterinary practice.
  • Check that the pet and veterinary practice information you enter at checkout is accurate.
  • Schedule regular checkups with your vet to confirm medications continue to be appropriate for your pet.
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