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Related FAQs
  • What should I do if my order hasn't arrived?
  • How do I cancel my order?
  • How can I change or update the address on my order?
  • What should I do if my order arrives damaged or defective?
  • What are your shipping policies?
  • How long does shipping typically take?
  • Do you ship internationally?
  • Do you ship to PO boxes or APO/FPO addresses?
  • How are temperature-sensitive items shipped?
  • How do I ensure that my pet medication order will be approved by my veterinarian?
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Author Wayne H.

What should I do if my order arrives damaged or defective?

If your order arrives damaged or defective, please contact Vetsource’s support team for assistance.

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